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User guide

How to use Order Eraser for Magento

STEP 1: Install the Order Eraser extension

To install the Order Eraser free extension on your Magento admin, follow the below steps:

  1. Log in to your Wyomind account.
  2. From the Watchlog extension page, click on DOWNLOAD and then on BUY NOW (no worry, the extension is free).
  3. You should be redirected to:
    Your accounTLicenses & Downloads
  4. Click the settings icon next the the Watchlog extension.
  5. Select the version you want to download and click the Download button.
  6. Install the extension.
  7. Activate your free license.

The Order Eraser extension is now installed and ready to use!

STEP 2: Use the Order Eraser extension

With Order Eraser, you can clean your sales database in one go. The extension will automatically delete:

  • the orders you've selected
  • the linked invoices
  • all linked data

The extension can be ready to use in a few minutes only.

After having installed the extension, go to:
SalesOrders

Select the orders you want to delete and from the Actions dropdown, choose Delete.

A notification should be displayed at the top of your admin saying that your orders are now deleted from your Magento admin.

Clean your sales database with Order Eraser!

Quickly and massively delete orders

  1. Select the orders you want to delete
  2. Automatically delete the invoices and data linked to the orders
Freqently Asked Questions
License and domains

A license is valid for an unlimited period of time on one single Magento installation.

If you use more than one Magento installation, you will have to buy a separate license for each one.

If you run several domains on the same Magento installation, you will need only one license for all of them.

Although your license doesn’t have a limited period of validity, your support period does. By purchasing an extension, you’ll be granted a 6-month support period for free. Passed this period, you will have to renew your Support plan (see FAQ: How to extend my support period?).

You can pre-register your live domain to your license in advance.

Thanks to this option, you'll be able to get the extension ready to use on your domain before it goes live.

To pre-register your production domain: 

  1. Go to:
    mY accountLicenses & DOwnloads
  2. Click on  next to the extension you want your domain to pre-register on.
  3. Click on the link at the bottom of the page saying:
    Do you want to pre-register your domain in order to be ready to go live?
  4. Finally, enter your domain name and click on pre-register now .
Attention, this doesn't mean your license is activated. You'll still have to activate it on your new domain when the extension is installed. 

One license is valid for an unlimited period of time on one Magento installation only.  

It is possible, however, to extend or transfer your license in 2 cases: 

  • If you'd like to add your testing environments to your license.
    In this case, it is possible to extend your license to an unlimited number of domains for free.
    For example mywebsite-staging.com or mywebsite-dev.com
  • If you want to transfer your license to another live domain.
    In that case, the support period for your license must still be active.


To be able to use Order Eraser on both your production and testing environments, follow the instructions below:

  1. Download Order Eraser.
    (see FAQ: Extensions download)    .
  2. Install Order Eraser on your production environment.
    (see FAQ: Extensions installation)
  3. Activate the license.
    (see FAQ: Extensions activation).
  4. From your Magento admin panel, enter your current Activation Key in:
    syStem CONFIGuration WYOMING YOUR EXTENSION 
  5. Save your configuration.


Now that you can use Order Eraser on your production environment, repeat the same steps as above on your testing environments.

The only difference this time: a notification will appear in your Magento admin. 

You will be given a choice between:

  1. buy a new license now
  2. add this domain to my license


Click on Add this domain to my license.

A transfer request will then be sent to our team within an hour.

Once the request is taken care of, you will receive a confirmation email.

If your transfer request is accepted, you can use Order Eraser on both environments at the same time.

The order in which you activate your license on your domains does not matter.
You can start with your staging/dev/local environment or with your live domain, the process will be the same.
Modules versioning and download

In order to download Order Eraser, log into your Wyomind account:

    1. Go to:
      my accountLicenses & downloads 
    2. Click on the  icon next to Order Eraser.

      A new window opens.

    3. Choose the version of Order Eraser.
      You will be able to choose the most recent version of Order Eraser (for both Magento 1 and Magento 2).
    4. Click on  .

Your download can start.

When purchasing an extension from wyomind.com, you benefit from a lifetime upgrade. You can at any time download the latest version of the extension directly from your account. 

To upgrade Order Eraser, follow the steps below:

  1. Go to:
    my accountLicenses & Downloads
  2. Click on  next to Order Eraser.
  3. Choose the latest version of Order Eraser (for Magento 1 and Magento 2).
  4. Click on download .
  5. Install the new version of Order Eraser to update your Magento admin. 

Modules Installation/Uninstallation

To uninstall Order Eraser, go on its zip folder and open it.

You will find a shell file (such as: yourextension-uninstall.sh) that you must execute on both your server and Magento root directory.

Once the uninstallation is over, refresh your cache and enable the compiler back again (if you use it).

Before installing Order Eraser, you’ll have to:

  • Backup your Magento installation in:
    system  tools   backups
  • Disable the compiler in your Magento admin panel if it’s not already disabled:
    system  tools   COMPILATIONS
  • Refresh your cache in:
    systemselect cache typeactionsrefreshsubmit


Now you can install Order Eraser:

  1. Download Order Eraser (zip file) from:
    my account my downloads
    Refer to FAQ here: Extensions download
  2. Once Order Eraser is downloaded, open the folder and unzip it.
  3. Copy the content of the unzip folder and paste all files and directories in your Magento root directory (the folder content can vary according to the extension but it generally includes app, lib and skin folders).

  4. Once your installation is complete, don't forget to enable the compiler back (if it was already enabled before the installation) and run compilation process.
  5. Refresh your cache, logout from your admin panel and log back in right after.

Next step is to activate your license, to do so, click here: Extension activation

Modules activation

Once Order Eraser is installed, you have to activate the license: 

  1. Go to your Magento admin panel. A message pops up at the top of the page.

    If the message doesn't appear then you must check that:

    Wyomind's License Manager has not been removed from your installation.
    Wyomind's License Manager is enabled in: app/etc/modules/Wyomind_Licensemanager.xml
    The HTML output for Wyomind_Licensemanager and/or Adminhtml_Notification are not disabled in your system under: system   configuration  advanced advanced

  2. Copy your activation key.

    You can find your activation key in 2 different places:
    - In the confirmation email that you received after purchasing Order Eraser
    - In your Wyomind account:MY ACcount My downloads, select Order Eraser and click on  . A new page opens where you'll find your activation key (see below).
  3. In your Magento admin go to:
    SysteMConfigurationWyomindYour extension

    Paste the activation key in the Activation Key field and choose between the automatic (yes) or the manual (no) activation method:
    - By choosing Yes, the connection to Wyomind license server will be automatic. 
    - By choosing No, you will have to log on to Wyomind license server yourself.


  4. Save the configuration.
  5. Clear your caches. 
  6. A message appears at the top of your admin panel: Activate it now!  Click on that link.

  7. Copy and paste the license code in the License code field from your admin or simply click on Activate now! 
  8. Finally, refresh your cache, log out and log back in straight after, to complete the installation.

To activate the license of an extension that includes other modules, you’ll have to repeat the steps described above for each extension, using the corresponding activation keys (each module has its own activation key).

Troubleshooting

If you're getting a white page using the extension, you should enable the error reporting in order to display the error. You can do that from index.php.

Magento 1 / Openmage Compatibility

Magento 1 / Openmage®

  • 1.1.3
  • 1.1.4
  • 1.1.5
  • 1.1.6
  • 1.1.7
  • 1.1.8
  • 1.2.0
  • 1.2.1
  • 1.3.0
  • 1.3.1
  • 1.3.2
  • 1.3.3
  • 1.4.0
  • 1.4.1
  • 1.4.2
  • 1.5.0
  • 1.5.1
  • 1.6.0
  • 1.6.1
  • 1.6.2
  • 1.7.0
  • 1.8.0
  • 1.8.1
  • 1.9.0
  • 1.9.1
  • 1.9.2
  • 1.9.3
  • 1.9.4
  • 1.10.0
  • 1.10.1
  • 1.11.0
  • 1.11.1
  • 1.11.2
  • 1.12.0
  • 1.13.0
  • 1.13.1
  • 1.14.0
  • 1.14.1
  • 1.14.2
  • 1.14.3
  • 1.14.4

Magento 1 / Openmage® Enterprise (deprecated)

  • 1.1.3
  • 1.1.4
  • 1.1.5
  • 1.1.6
  • 1.1.7
  • 1.1.8
  • 1.2.0
  • 1.2.1
  • 1.3.0
  • 1.3.1
  • 1.3.2
  • 1.3.3
  • 1.4.0
  • 1.4.1
  • 1.4.2
  • 1.5.0
  • 1.5.1
  • 1.6.0
  • 1.6.1
  • 1.6.2
  • 1.7.0
  • 1.8.0
  • 1.8.1
  • 1.9.0
  • 1.9.1
  • 1.9.2
  • 1.9.3
  • 1.9.4
  • 1.10.0
  • 1.10.1
  • 1.11.0
  • 1.11.1
  • 1.11.2
  • 1.12.0
  • 1.13.0
  • 1.13.1
  • 1.14.0
  • 1.14.1
  • 1.14.2
  • 1.14.3
  • 1.14.4
User's reviews
Log into your account to leave your review and get up to 3 months of free Support & Upgrade.

2nd May 2022

Un plugin efficace

Un plugin simple, efficace et en plus gratuit. Avec en plus un service client pertinent qui vous accompagne malgré la gratuité du produit, chapeau bas messieurs !

Samuel - Merchant - User for more than 2 years |Magento 2

27th February 2020

Very useful extention

Very useful extention. I don't understand, why Magento team doesn't use this functionality by default. Order Eraser allows you to simply clean your sales database

30th April 2018

Nice Tool, But Invoices & Shipments Are Not Being Deleted

I tried your too, and it works very nice. All of my orders were deleted quickly, but the invoices & shipment records still stay. I tried re-indexing, and cleaning the cache but no help. I used it on Magento 2.2.3.

Easy - User for more than 6 years

7th December 2016

Excellent, very easy & worked first time!

Very easy to install in magento connect on magento 1.9, worked first time. Does exactly what it says, I highly recommend!

benhiggins

15th November 2016

Works with Magento 1.9.3.1!

Works with Magento 1.9.3.1! The fastest and most efficient solution to delete all orders.

jehzlau

19th September 2016

Well working plugin and super fast support!

We had some problems with permissions and Wyomind support solved with super fast support!
I strongly recomend this product!

Eurostep

14th September 2016

EXCELLENT!!!

Extension worked straight away, excellent job! I have seen may extensions that do this that cost money, it's awesome this developer is giving it away for free! Had my test orders deleted within seconds of installing extension!

BillRust

2nd September 2016

Working as described

Simple and easy.
Working as expected in the admin panel.
I tested it on my testing server.
Yet to deploy in the production site.
Recommended.
But still need to check data in the underlying tables.

VijayaTech

18th July 2016

Dont Work

I installed on Magento 1.9.2.4
Admin Option i can see but in the Order Grid i dont see in Actions the Option Delete
What is Wrong?

robydog0413

6th July 2016

excellent...

works like promised
easy to use
time saver
thx a lot!

dominikz

22nd June 2016

A must-have for any Magento store

Works seamlessly with Magento 1.9.2.4. A must-have extension.

LukeConrad

10th June 2016

Perfect

It worked very well in the latest version of magento. My version 1.9.2.4

WilsonBS

25th April 2016

Good but it has a permission problem

The module is good but it has a permission problem in Magento 1.9.2.4: The class Wyomind_Orderseraser_Adminhtml_OrderseraserController must override the _isAllowed method so not superadmin users can access the order deleting functionality.
The solution is to add this code in the class:
protected function _isAllowed() {
return Mage::getSingleton('admin/session')->isAllowed('sales/order/actions/delete');
}
As a suggestion, It would be useful to have a confirmation dialog in the mass action as well, and some configuration option to disable the module.
Anyway, in general it is good.

danigv

30th March 2016

Worked For me!

This really helped me out, as a magento newbie, couldn't find where to remove/delete orders. Google search suggested writing scripts, or accessing the various tables, which I wasn't confident in implementing.
We had lots of test orders which we didn't want to leave in place and I'm not sure why delete isn't an option right out of the box, but this plugin works and I now have a clean orders dashboard!
I'm running CE version 1.9.4 and it's installed and worked for me.

omnisity

18th March 2016

Very useful extension.

It works like a charm! Successfully removed test orders in few seconds. One thing that I would like to suggest to Wyomind to make enable/disable feature. Thanks

holykim66

2nd March 2016

Action "Delete orders" doesn't show

I installed it, I checked if the extension is enabled and it is. When I go to orders and want to select Delete orders the action doesn't appear in drop box.
Did I miss something?
I am using Magento 1.9.2.0
Thanks

Charlie721

10th February 2016

Very helpfull extension!

Very helpfull extension and quick and professional support !
Magento Release 1.9.2.0

Ugodavis

4th February 2016

Works perfectly as described

Only feedback I would leave, is that even after the orders are deleted, their values still stay in the sales reports. So the deleted orders still stay in your sales totals essentially. So referring to the Reports > Sales > Orders section in admin area. They don't appear on your dashboard totals. Deleted fine from that.

Blair Geddes

8th January 2016

Useful and Easy Extension

Awesome. Delete them one by one, ore in a batch, they are gone.

Timburr

4th January 2016

great

thanks for great extension. Only this extension help

WRed

25th October 2015

Wonderful!

Works perfect! It should be built in Magento by default.

momo811

30th September 2015

Perfect (1.9.2.1 CE)

Excellent time-saving extension. Self explanatory functionality, with no clutter and low positioning order on backend configuration is very considerate. Good attitude to your software development and great product.

jfeist

10th September 2015

Not worked for me

There was no problem with the installation, I did everything that required but there is no delete option. Even in this extention screenshots does not show that option. So, it didn't work for me. Sad.

manuelayar

2nd September 2015

Its working fine

We have used this extension in our store and it is working fine. Excellant extension.

developer5test

12th August 2015

Handy dev/test tool

Makes it easy to remove all trace of test orders via the front end.

papavress

7th August 2015

It's worked as expected.

No crashing happen. Yes I recommended this extension.

aklavya

20th July 2015

No rewrites!!!

Finally an extension that does it right! Use observers to add massactions and buttons!

Toonvd

9th July 2015

works on 1.9.1 CE

works like a charm, thx Wyomind for this extension

Rabot

5th May 2015

Not working in 1.9.0 CE

Extension installs without any problem. But there is no option to delete the orders when we go to the Sales Orders Menu. Tried logging out and back in, clearing cache, etc. Nothing seems to get the extension to work.. Would love to use this as it is a much needed feature.

ksking

8th February 2015

Easy

Easy to install and easy to use.
Good extension
Thank

clementpp

2nd February 2015

great extension!

Installed fine via ssh and works great.
Solves very annoying problem simply.

tofuwarrior

8th January 2015

great!

This extension works good. You can erase all test orders only with a click.
Works fine on magento 1.8.1

kissenefrega

29th December 2014

Awesome

Its really awesome. Work like a charm. Its really great.

amanwas

19th December 2014

Worked like a charm.. wyomind is a good Magento developer

I used their many extensions .. they are good.. and reliable.

fred2

8th December 2014

Good entension

Does what it does, and does it good. I tried a few of 'deleting order' extensions, this one works the best so far. The only thing i do really miss, is that the order ID isn't corrected after deleting a order.
For example: i delete order #4, and i make an new order it is being numbered as #5. It should be #4, at least that would be great. Isn't that possible?

laurenswind

6th December 2014

Quick, easy, and bug free!

I was looking for a simple extension to delete 8 of my test orders when I set up PayPal Sandbox. Now that my website is live, I wanted to delete these orders and just have the real customer orders appear.
1. Install
2. Logout and log back in
3. Go to Sales Orders
4. Select the orders you want to delete by giving them a check mark.
5. Select Delete from the Actions menu and hit Submit.
Fast, free, and easy!
Using CE 1.9

cwabbott22

19th November 2014

Works as expected

Just fine for now, works as expected, I have deleted several test orders easily and clean. A free extensions does not mean a bad/buggy one, you rock guys! Thanks!

SamaelRunaluna

9th September 2014

Provides a much needed function

Installed seamlessly and works perfectly. Provides a much-needed function to be able to simply and completely get rid of an order.

efrankel

25th August 2014

Does exactly what it says on the tin

I have been looking for a delete order function for a while and did come across a few others which I installed but they weren't really doing what they were supposed to and then came across this one and it works like a dream!

ssaadat9

25th August 2014

Flawless!

Simple to install, simple to use... Why doesn't this exist in Magento?
Thanks for an awesome extension, and for making it free.

Z3CoLtd

3rd August 2014

Works like a charm!

Great extension. Functions as described on 1.9.0.1. Thanks!

sivanova

24th July 2014

AWESOME Extension!

Only 2 Words needed: AWESOME Extinsion!
Works perfect!

landomat

18th July 2014

Easy to install and it did exactly what I needed it to do.

I'm not tech savvy in the slightest but I found it very easy to install Orders Eraser and I used it to delete test (and cancelled) orders within minutes of installation.
I had read most of the reviews here before installing and followed the advice of several reviewers to log out and log back in afterwards.
Can't understand why it's not already possible to do as a basic function of the ordering system but yours is perfect until that time. I am grateful you created this extension. You need to charge money for it! It is well worth it!

KateBDE

8th July 2014

Does exactly what it says

Tried the first extension found on a Google search which said I needed an older version of PHP to use. This one was the third one down in the search and was installed and deleted my orders within 10 minutes. Very easy to use and did exactly what it says it does.

allisononegiant

1st July 2014

perfect!

works great. no problems. Installation und Deletions went right throught.

occashop

12th June 2014

Great Extension

This extension did the work 100% well without problem
Thanks

ceposs

2nd June 2014

great extention

best of all.................... it's free
got it to work in less than a min.
and it worked as it should with no errors so far.
great way to reset your orders on your dashboard.
very happy so far,
thank you.

j_suyyagh

29th March 2014

Great and reliable extension

Does what it has to do: delte orders and reset the statics. It still is weird that this very logical option does not come standard with Magento. Maybe in later releases.
Good work!
Using Magento 1.8.1

bartoldekalter

7th March 2014

works in 1.7 except for orders in sales_order_tax table

Hi this works fine in CE1.7.02 but just one thing...taxes in the sales_order_tax table relating to orders deleted are not getting deleted.
But other than that it works great thanks. Remember after installing it to log off and on again.

ITWorksSoftware

6th March 2014

Awesome Tool

I had a hard time to delete orders, etc, as I don't see the "delete" option after installation. I disabled 'compilation' > reinstalled and did a logoff/on process. Finally, it works like a champ. Many thanks to WYOMIND, and special thanks to all reviewers.

mhasan24

3rd March 2014

not working on 1.7

not working on 1.7, no option appears in the orders menu

gazpach

31st January 2014

Perfect!

Thank your very much for the extension! It works perfect!!!!!

bts_eu

29th January 2014

Great extension

Is all ok, finally we can eliminate incorrect orders! Thank you

sbeffa

23rd January 2014

Ba-da-bing! Ba-da-boom! Delete!

Works perfectly on CE 1.7.0.2. I disabled compilation before using Magento Connect, then logged off and logged on after installing it, and it installed perfectly on the first try. Makes testing a breeze.

SheriUSA

18th January 2014

Best of all order delete tools

Thanks to all developers who made this extension, there were a lot of orders when testing new payment method, this was very useful for me.

shenyx

16th January 2014

Very Great Extension

I've reviewed the code of some order deletion extensions and this module was the best one in my opinion.
It was cleanly written, very compatible and works like a charm.
Thanks for this great module!

Willi K.

4th January 2014

Worked exactly as described in CE 1.8.1

Worked a dream on CE 1.8.1
Personally I would have liked an "are you sure?" confirmation, but the need to click "Submit" is probably good enough.
Can't recommend this highly enough. I just love it when something does it's intended purpose without drama.

printedtopntees

29th December 2013

Works very well, completely

Deletes the order totally. The only thing we had to do was disable an extended order grid / bulk status module first, delete the orders then re-enable. Doesnt take long.
Great module

Zoo71

27th November 2013

Excelent

Excelent work. Completely removed the testing products.
Highly Recomentded

Ajendra Panwar

6th November 2013

Works a treat

Thanks great extension and FREE
Deleted all orders and adds bulk actions that Magento should do

matt777

26th October 2013

Awesome add on

Workes perfect
erased all my setup orders.
After installing i had to run
magento-cleanup.php
but then every thing was fine.
one klick and done
I run Magento CE 1.8
My side www.customvaping.net

customvaping

17th October 2013

Fantastic!

OMG - this extension has just restored my faith in Magento! I really was ready to move on, but this has solved one of my main frustrations - works like a dream

Anonymous

15th October 2013

It works right out of the box

Installed without any problems and works exactly as described.
This was the third order delete extension I tried and finally the last one because it works.

RoverGuy

1st October 2013

WORKS GREAT !!

It should be builtin in Magento as default :) Thank you very much and keep workin'

momo811

26th September 2013

Works as it should

Simple and straightforward. Works as described. Thank you

PICher

23rd September 2013

A+++

Well it does what it says. I got fed up of looking at the test orders from development. Now the orders in the menu are orders and not useless nonsensical data.

valvesonline

19th September 2013

Perfect!

This worked flawlessly! I tried another module called "ASPerience DeleteOrders" before this one and it didn't work at all.
Very well done!

cdlz

14th September 2013

Work Great

Thanks for this great extension, this is the only one that work out there...

danyno45

13th September 2013

Works perfect!

Works perfect on Magento 1.7.0.2
nothing else to say! ;)

dfmley

4th September 2013

Doesn't work with BL CustomGrid

guiltyvictim

21st August 2013

Very Good Extension to remove usless order and easy to install

Dear Magento community,
I am using 1.70.2 i have installed this extension it is very easy to install and has deleted order even form admin panel.
Recommended is ant one has to delete orders even they are complete.
Orders are not visible even in admin dashboard.
My site is http://www.mithaivala.in/.
Regards,

mithaivala

20th July 2013

Excelent

Works great, delests directly fron Database, and also remove invoices..

Christopher Cercone

17th July 2013

Work perfect at 1.5.0.1

In the future perhaps can add select all? Coz deleting 6000 order with only select visible option is tiring :)

budiks01

16th July 2013

Works very well

Integrates nicely and works as it should. Delete records by either checkbox and an action or with a new column next to the View column. That was a worry, but there is a confirmation dialogue so you won't try to view and accidentally delete. No support was required. Highly recommended.

AbenF

10th July 2013

Great

it is great solution for remove your orders, I have tried more 5 other modules, but this module is better!

vvsidorovich

28th June 2013

Works!!!

Just what I needed! Easy to install and use. No mess! Works on 1.7.0.2.

wardsci

27th June 2013

Works like a charm ! (1.7.0.2)

I tried other available extensions for deleting orders and couldn't have the job done as I wanted.
This one works like a charm (sucessfully tested on 1.7.0.2).
Good job !

nemezya

24th April 2013

Job done!

Tried another module but whilst it removed orders from the database it still left them on the dashboard etc. uninstalled that, installed this and job done, all cleaned up as hoped for.
M 1.7.2

chaosuk

3rd April 2013

Orders Eraser, The Best Extension ever !

Works as a charm, easy to install, no headaches !!!! A+++

fesparza

27th March 2013

Easy to install and works great

We had tried another "order deletion" extension first—it deleted the orders from the database but not the order listing. We uninstalled that extension, installed Order Eraser, and were able to completely erase the orders (including the ones that had already been "deleted").

karmicdat

14th March 2013

COOL!

Excellent!, Easy to install and work perfectly on 1.7.0.2
Several conflicts with other extensions have been solved

absolutex

4th March 2013

Prefect

I needed this functionality in a pinch and this extension delivered flawlessly.
Thanks!

bloomingtea
Changelog

Initial release for the master version

Initial release for the legacy version

  • Compatibility with orders grid rewrites

Fix

  • Permission issue

Bug Fix:

  • Minor fix (module installation)
Demo store
Work in progress...

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